OpenText

OpenText

Verified by Legal Operators team

The leader in Enterprise Information Management (EIM). We unlock the Information Advantage to deliver insight.

Categories: 
Artificial Intelligence
Automation and Process Management
Business Intelligence and Analytics
Contract Management and Analytics
E-Discovery and Litigation Support
OpenText

Overview

OpenText is a comprehensive enterprise information management (EIM) software that offers a suite of solutions for legal teams to manage their content, governance, and security. It serves law firms, legal departments, and practitioners with its robust set of features and capabilities.

OpenText has been a trusted provider of enterprise software for legal teams for over 30 years, and its solutions are used by more than 100,000 organizations worldwide.

Key Features

  • Automated Legal Holds: OpenText's solutions offer automated legal hold management, allowing legal teams to preserve and collect evidence efficiently. 
  • E-Discovery: OpenText's software helps legal teams review, analyze, and produce electronic data for litigation and investigations. 
  • Contract Management: OpenText's solutions offer centralized contract management, enabling legal teams to manage the entire contract lifecycle. 
  • Matter Management: OpenText provides matter management solutions, allowing legal teams to manage matters, documents, and expenses in one place. 
  • AI-Powered Features: OpenText's software includes AI-powered features that help automate repetitive tasks, such as document review and contract analysis. 
  • Advanced Analytics and Reporting: OpenText's solutions offer advanced analytics and reporting features, allowing legal teams to gain insights into their data. 
  • Security: OpenText's software includes data encryption, access controls, and audit trails, ensuring the confidentiality and integrity of sensitive legal data.

Integrations

OpenText offers a wide range of integrations, including Microsoft Office, Slack, Salesforce, and ServiceNow, allowing legal teams to work within familiar platforms and streamline their operations.

  • Microsoft Office: OpenText's solutions integrate with Microsoft Office, allowing legal teams to work with familiar tools.
  • Slack: OpenText's software integrates with Slack, enabling legal teams to collaborate and communicate efficiently.
  • Salesforce: OpenText's solutions integrate with Salesforce, allowing legal teams to manage contracts and matters within the CRM platform.
  • ServiceNow: OpenText's software integrates with ServiceNow, enabling legal teams to manage legal operations and workflows within the ITSM platform.

Use cases

OpenText's legal solutions are suitable for various legal use cases such as:

  • Legal holds: OpenText's solutions offer automated legal hold management, allowing legal teams to preserve and collect evidence efficiently.
  • E-discovery: OpenText's software helps legal teams review, analyze, and produce electronic data for litigation and investigations.
  • Contract management: OpenText's solutions offer centralized contract management, enabling legal teams to manage the entire contract lifecycle, from creation to expiration.
  • Matter management: OpenText provides matter management solutions, allowing legal teams to manage matters, documents, and expenses in one place.

Pricing model

OpenText's pricing model is not publicly available, but it offers various pricing plans, including subscription-based and perpetual licensing options. OpenText also offers professional services for implementation and customization.

Free Trial: No,

Pricing Tiers: Not publicly available.

User experience

OpenText's user experience is intuitive and user-friendly, making it suitable for legal teams of all sizes. OpenText's solutions are ideal for:

  • Legal Departments
  • Law Firms
  • Practitioners

Support

OpenText offers a range of customer support options, including 24/7 support, professional services, and a dedicated account manager.

  • 24/7 Support: OpenText offers 24/7 support, ensuring legal teams have access to assistance whenever they need it.
  • Professional Services: OpenText offers professional services, including implementation, customization, and training.

Security and Compliance

OpenText offers a range of security and compliance features, including data encryption, access controls, audit trails, and compliance with various regulations.

  • Data Encryption: OpenText's software includes data encryption, ensuring the confidentiality of sensitive legal data.
  • Access Controls: OpenText's solutions offer access controls, enabling legal teams to manage user access and permissions.
  • Audit Trails: OpenText's software includes audit trails, allowing legal teams to track user activity and ensure compliance.
  • Compliance: OpenText's solutions are compliant with various regulations, such as GDPR, HIPAA, and FISMA.

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Frequently asked questions

Who is OpenText's legal software suitable for?

OpenText's legal software is suitable for legal departments, law firms, and practitioners.

What are the key features of OpenText's legal software?

OpenText's legal software includes features such as automated legal holds, e-discovery, contract management, matter management, AI-powered features, advanced analytics and reporting, and security.

What integrations does OpenText's legal software offer?

OpenText's legal software offers integrations with Microsoft Office, Slack, Salesforce, and ServiceNow.

What is OpenText's pricing model?

OpenText's pricing model includes subscription-based and perpetual licensing options. OpenText also offers professional services for implementation and customization.

What customer support options does OpenText offer?

OpenText offers customer support options such as 24/7 support, professional services, and a dedicated account manager.

What security and compliance features does OpenText offer?

OpenText offers security and compliance features such as data encryption, access controls, audit trails, and compliance with various regulations.

What are the use cases of OpenText's legal software?

OpenText's legal software is suitable for legal holds, e-discovery, contract management, matter management, and other legal use cases.

What is OpenText's deployment options?

OpenText offers cloud and on-premises deployment options, giving legal teams the flexibility to choose the best solution for their needs.

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