Manager, Contract Administration
Job Description:
As a Manager, Contract Administration, US Operations you will be responsible for leading Booking & Funding activities across multiple teams with a team size of about 10-15 members. Your team will work collaboratively within the department on the receipt, review, activation, funding and record retention/imaging of all transactions for our Retail line(s) of business. The goal of the team is to meet customer expectations in accuracy and timely processing of retail transactions. This role reports to the Director, Contract Administration.
Find out more here about how you can unleash your full potential at DLL!
All members enjoy
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
- Check this link to an overview of all benefits in your region.
Day to Day
- Documentation Review & Execution:
- Oversee members in the review of lease to ensure legal enforceability and adherence to company policies.
- Ensure the company’s security interests in the equipment have been established.
- Authorize execution of contract activations and documentation within designated authority.
- Transaction Processing:
- Oversee the team’s processing of transactions into the appropriate systems for activation, funding, tracking, record retention/imaging and invoicing purposes.
- Ensure the information entered complies with program requirements, company policies, and pricing and profitability parameters.
- Provide authorization to documentation, activation and process exceptions for transactions that are above funding limits within the team.
- Transaction Audits:
- Oversee the team’s processing of transactions into the appropriate systems for activation, funding, tracking, record retention/imaging and invoicing purposes. Ensure the information entered complies with program requirements, company policies, and pricing and profitability parameters.
- Provide authorization to documentation, activation and process exceptions for transactions that are above funding limits within the team.
- Problem Solving:
- Interface cross-functionally with areas such as Sales, Sales Support, Credit Legal and Operations to resolve pre- and post-booking transactional, customer, and partner issues.
- Transformation & Process Improvement:
- Contribute to Operational efficiencies by identifying opportunities for process improvement and automation, leverage data to offer ideas, and lead or participate in projects to develop and implement solutions.
- Along with your peers, own the ongoing policy and procedure review and development, ensuring all documented policies, procedures or process guidelines are up to date in adherence to company requirements.
- Member Development:
- Coach, develop and mentor members within your respective team.
- Develop retention and succession plans for your team.
- Encourage team members to seek and participate in training opportunities to enhance their skillset and value to the organization.
- Time Management:
- Develop cross-training plans for your members to ensure the team is adequately skilled to manage various levels of business and complexity across GBUs during peak times of the year.
- Manage overtime spend for the team within budget guidelines.
Essentials
- Bachelor’s Degree or equivalent professional experience
- Experience in complex leasing/financial services transactions, title administration activities, and UCC’s
- Experience within Technology and/or Office Equipment preferred
- Demonstrated ability to coach/lead people and manage performance
- Strong interpersonal skills and extremely resourceful
- Excellent communication skills
- Comfortable in a fast-paced environment, with cross-functional stakeholders at different levels
- Customer-Centric mindset
- Ability to identify and solve problems efficiently and effectively and coach your members to do the same.
- Ability to motivate, monitor and mentor your members to thrive under pressure, while exercising good judgment and willingness to make decisions.
- Ability to work cross-functionally with managers across teams and influence decisions outside of traditional span of control.
Choose Wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our Four Wellbeing Categories Are As Follows
- Connection – Build meaningful connections with other DLL members
- Health – Manage mental, emotional and physical health
- Finance – Provide learning opportunities to help members achieve personal financial health
- Lifestyle – Maintain balance between work and life priorities
There are things that matter to our members and the wellbeing of our members matters to DLL!
Settling In
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.
But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.
Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.
We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.
Good to Know
Desired Primary Work Location: Wayne, PA/ Des Moines, IA
Applicable Pay Range
$86,029-$129,044
DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.
This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.
- Deadline for application: November 10, 2024 (Due to high volume of applications this requisition may close prior to posted close date)
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
- DLL’s referral program applies
- For more information, please contact our Talent acquisition partner Emily Halgren via Emily.Halgren@dllgroup.com
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
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