Contracts and Compliance Manager

Job Description:

This role is primarily responsible for managing supplier contract relationships by drafting, negotiating and executing contracts, and strategies for local, regional, and national initiatives to ensure that contract and procurement standards are maintained throughout the portfolio to JLL and/or client as required.

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Program Analysis & Development (30%):  

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• Assess and build annual initiatives that provide detailed strategies that identify objectives, leverage spend (in association with Jones Lang LaSalle strategies), and milestone timelines.  
• Provide data analysis and reporting as required.  
• Manage strategic plans by providing recommendations, negotiating contracts in support of Sourcing team
• Manage contract close-out, extension or renewals
• Support corporate or client mandated initiatives by preparing and executing on project plans.  
• Support preparation/confirmation of compensation information for all fixed contracts via SCMP technology platform (Corrigo)
• Monitor competitive terms.  
• Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.  
• Establish work priorities, assign deliverables and resolve issues with teams, temporary help and/or project-specific dedicated personnel to assure client/customer satisfaction.  

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Relationship Management (50%):  

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• Closely participate with the client and Jones Lang LaSalle team to drive both immediate and sustained benefits to the client.  
• Responsible for communication, coordination and implementation of local and regional initiatives and contract negotiations with suppliers and operations team.  
• Key communication liaison with client team and JLL team providing guidance and counsel on contractual terms.  
• Improve communications with operations team by being proactive and managing internal and external customer expectations. Provide escalation support to junior staff, as required.  
• Partner with Legal, Finance and Risk Management on contractual requirements.  
• Second level of contact for COI/ISNetworld/Avetta risk management/administration questions including escalations related to COI exceptions; responsible for managing and monitoring COI data in various platforms, providing KPI/metrics reporting to senior management as needed.  

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Program Management (20%):  

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• Provide management, detailed instruction and continuous follow-up to support the operations teams in standardized contract processes.  
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.  
• Ensure compliance to sourcing and contracting policies and procedures.  
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.  
• Ensure required due diligence completed for supplier on-boarding, including Corrigo administration

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Interested? An ideal candidate would need to have the following qualifications

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Required

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Desired experience and technical skills

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• Bachelor’s Degree in Business, Purchasing and/or Supply Chain Management or equivalent experience supporting real estate or facilities services
• 3-5 years of sourcing/ contract management experience
• Strong oral and written communication skills
• Excellent PC skills, proficient in all MS applications
• Excellent Inter-personal skills, organization skills, strong analytical ability, proven ability to lead teams in a decentralized environment