Contract/Legal Operations Manager

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

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Yext is seeking an experienced Contract/Legal Operations Manager to join our Legal Department. This role will be responsible for managing the full contract lifecycle, implementing contract management best practices, and serving as the Department’s gatekeeper in key procurement functions. The ideal candidate will have a strong background in contract review and negotiation, and process optimization. This is an excellent opportunity to contribute to a high-impact legal function in a fast-paced business environment.

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Key Responsibilities

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Contract Lifecycle Management

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• Spearhead the implementation and ongoing management of a Contract Lifecycle Management (CLM) system, increasing contract efficiency and turnaround time.
• Own and oversee the end-to-end contract process, from drafting to execution, to ensure full compliance with legal and regulatory standards.
• Manage and maintain standardized contract templates and processes to drive consistency and mitigate contractual risks.

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Procurement & Vendor Management

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• Serve as the first point of contact between the Legal Department and the procurement function, including reviewing, and assisting with negotiating contracts with vendors and suppliers.
• Ensure procurement contracts align with the company’s legal, financial, and operational requirements.

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Legal Operations and Support

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• Draft, review, and manage a high volume of non-procurement contracts in a fast-paced environment, ranging from NDAs, SaaS order forms, sales contracts.
• Assist Legal Department leadership in the allocation and assignment of all matters to members of the Legal Team to maintain orderly workflow.
• Provide additional support on corporate matters, including entity management, annual reporting and corporate records maintenance.

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Risk Mitigation & Compliance

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• Proactively identify and mitigate contractual risks, preventing potential financial and legal liabilities.
• Ensure contracts are structured to protect the company’s interests, adhering to best practices and industry regulations.
• Assist the team in developing and distributing policies and procedures to address compliance and regulatory risk.

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Qualifications & Skills

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• 5+ years of experience in contract management, procurement, or legal operations.
• Strong expertise in contract negotiation, risk assessment, and compliance.
• Experience with Contract Lifecycle Management (CLM) systems and process automation.
• Ability to work independently, demonstrating agility and problem-solving skills.
• Enjoy being cross-functional, you have a strong sense of ownership, and you strive to continually learn and grow.
• Excellent communication, stakeholder management, and organizational abilities.

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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.

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Annual Base Pay Range: $105,000 USD - $157,000 USD

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.