Manager- Legal Operations

Job Description:

Elevate is recruiting a Manager for our Legal Operations team. As a Manager, you will be responsible for maintaining a complete and consistent experience for a large customer which engages in legal operations across multiple workstreams. You will support the existing legal operations team, provide program oversight and management over the services delivered, and ensure quality, timeliness, and continuity is maintained. Successful candidates will have or be able to quickly develop functional expertise across all our Legal Operations services, have experience managing large teams, and be able to maintain a high level of customer service, communication and cultural fit with strategic customers.

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Specifically, you will 

• Work directly with our customers to develop solutions related to legal spend management, technology implementations, and process improvements.
• Manage the delivery of legal spend management services, and specific attention related to managing escalations and coordinating with our broader legal operations team.
• Work closely with executives of our customer to expand and build a relationship.
• Support our existing team in redesigning and improving processes.
• Support new technology implementations.
• Manage data and reporting for the customer, including budgeting and financial reporting.
• Help identify, design and implement processes and tools for better managing the legal department.
• Assist with various legal ops/admin tasks.

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Experience

• 10+ years of experience in a law firm or in-house legal environment involving operations management, pricing, billing, scoping and managing significant legal services.
• Experience managing people.

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Skills for Success

• Detail-oriented with an eye for accuracy.
• Excellent communication skills, both written and verbal.
• High energy, engaging and outgoing.
• Understands how to build relationships.
• Team player who works well across the organization.

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Technical Skills

• Microsoft Office Suite, specifically advanced knowledge of Excel, including pivot tables, VLOOKUP, and conditional formatting.
• Advanced Outlook Skills, including an ability to manage multiple Outlook Calendars across different time zones.
• eBilling software, specifically Team Connect.

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Qualifications

• Bachelor's Degree required.
• Advanced Degree preferred.

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Compensation

US national salary range: $90,000 - $130,000, based on job-related skills, experience, level, and location. In addition, Elevate offers full-time employees a comprehensive benefits package and PTO.

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Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes. Our most recent achievements and distinctions include:

• For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific.
• For the fourth year in a row, Elevate’s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
• Newsweek awarded Elevate the highest rating in the annual ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplace for 2024’ lists.
• Elevate was named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024.
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report.
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US.

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Learn more at https://elevate.law  

See more jobs at https://elevate.law/careers/  

Follow us on social media https://www.linkedin.com/company/elevate-services  

Follow our Flexible Legal Resourcing Community https://www.linkedin.com/company/elevate-flexible-legal-resourcing/  

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.