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Legal Conference & Client Experience Manager

$65k - $70k
Charlotte, NC
On-site
Full-time
1001-5000
Apply for this job
🔴 Closes on: 
Apr 2

Client Relations Manager – Corporate Conference & Event Services

We are seeking an experienced Client Relations Manager to lead conference and event operations in a prestigious law firm or corporate office setting. This role goes beyond standard event planning—it’s about delivering white-glove service and ensuring a seamless, hospitality-driven workplace experience for attorneys, executives, clients, and staff.

Key Responsibilities:

  • Elevate the Workplace Experience – Create a high-touch, professional environment where attorneys and executives receive top-tier service daily.
  • Conference & Event Oversight – Manage meeting spaces, coordinate high-profile events, and ensure seamless execution of corporate functions.
  • Office & Pantry Services Management – Oversee pantry services, meeting room setups, and workspace organization to maintain a polished, professional atmosphere.
  • Team Leadership & Development – Supervise and mentor a team of 3 to 5 staff members, fostering a service-oriented and detail-focused culture.
  • Executive & Client Engagement – Act as a trusted partner to attorneys, firm leadership, and high-profile clients, anticipating needs and exceeding expectations.
  • Operational Excellence – Implement efficient processes to enhance service delivery, control costs, and optimize office operations.
  • Office Services Oversight (Preferred) – If applicable, manage additional office service functions such as mailroom, print, and document management.

Qualifications & Experience:

  • Experience in a law firm, financial institution, or corporate office managing conference services, hospitality, or client relations.
  • Bachelor’s degree preferred (Hospitality Management, Business, or related field).
  • Proven leadership in managing staff, hiring, and conducting performance evaluations.
  • Strong attention to detail, organizational skills, and ability to multitask in a fast-paced professional environment.
  • Service-driven mindset with a passion for creating an exceptional workplace experience.
  • Familiarity with office services (mailroom, print, document management) is a plus.

Why Join Us?

  • Be part of a prestigious, high-end corporate or legal environment that values hospitality and operational excellence.
  • Competitive salary and benefits package within a respected professional services firm.
  • Opportunity to lead impactful workplace transformation initiatives and bring a 5-star service mindset to a corporate setting.

If you have conference services or hospitality experience within a corporate or legal setting and thrive in a high-performance, client-facing role, we want to hear from you!

Apply today and help redefine hospitality in the corporate world!

Apply for this job
🔴 Closes on: 
Apr 2
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