Contracts & Legal Operations Manager
Brief Description
About the Job
The responsibilities of the Contracts & Legal Operations Manager include working closely with the Hexure Legal team and outside commercial counsel, finance, sales, and other internal teams to manage a wide variety of legal technology tools and contracts, with a focus on master agreements, customer and partner scopes of work, and NDAs/confidentiality agreements. Experience with privacy and legal technology operations is strongly preferred.
About Us
Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.
Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.
Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.
Why You’ll Love Working Here
- Generous benefit packages – We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.
- Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
- Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
- Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
- Office Closures – Inclusion and Diversity are integral to enhancing our culture. In support of this, we offer 10 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
- In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
- Professional Development – Hexure supports you and your professional development with a LinkedIn learning.
- We also have employee anniversary perks, health, and wellness programs, and much more!
- Most benefits are effective on date of hire!
Deliverables And Performance Measures
- Oversee the administration and utilization of CLM software and tools to enhance contract tracking, storage, reporting, and analytics
- Draft, negotiate and execute a high volume of contracts for Hexure’s clients and vendors
- Ensure all contracts comply with legal and regulatory requirements, including data privacy laws, intellectual property rights, and industry-specific regulations
- Identify and assess potential legal and commercial risks associated with commercial contracts, providing strategic guidance to mitigate and manage risks effectively
- Partner with internal teams to streamline creation of client-facing services statements of work
- Efficiently manage and track contracts, including approvals routing, signatures, and archiving
- Coordinate with finance, security/compliance and other internal teams, and external parties for contract-related reviews
- Train staff on new techniques, best practices, and technologies in the CLM environment
- Partner with Salesforce analysts and developers to create and scale technical solutions for integration with CLM tools
- Iterate on contract templates for all business units
- Triage and appropriately route requests for legal support from internal teams
- Keep track of contract end dates and notify stakeholders in advance
- Assist with development of Hexure’s legal processes to enable legal and business functions to scale effectively, without compromising compliance
- Monitor contract performance, KPIs, and compliance through the contract lifecycle
- Assist in compiling department analytics and reporting on key metrics
- Assist with ad hoc legal requests across various legal functions
- Coordinate NDA requests, document proofing, intellectual property portfolio support
What Will Make You Successful
- 2-3 years experience in contract management, and utilization of legal tech and related platforms
- Strong working knowledge of legal, business, finance, and accounting terminology
- Experience working with Ironclad CLM platform
- In-house legal department experience preferred
- Strong organizational and time-management skills
- Excellent attention to detail
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
Core Values
- Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed.
- Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers.
- Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles.
- Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate a natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation
- Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments
- Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth.
Expected Hours Of Work
This is a full-time position with regular office hours from Monday through Friday. Occasional evening and weekend work may be required to support deployments and other work demands.
This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
