Empathy First, Efficiency Second: Best Practices for Shaping Business Outcomes with a People-First Legal Operations Culture
Legal Operations professionals are known for being laser-focused on improving efficiency, reducing costs, and increasing productivity. But the Legal Ops profession isn’t all about the bottom line, it’s about reducing friction between teams and maximizing value across an organization. According to Bloomberg Law’s 2021 Legal Operations survey, easing implementation, reducing human error, and improving attorney health…