Empathy First, Efficiency Second: Best Practices for Shaping Business Outcomes with a People-First Legal Operations Culture

Legal Operations professionals are known for being laser-focused on improving efficiency, reducing costs, and increasing productivity. But the Legal Ops profession isn’t all about the bottom line, it’s about reducing friction between teams and maximizing value across an organization. According to Bloomberg Law’s 2021 Legal Operations survey, easing implementation, reducing human error, and improving attorney health and well-being were identified as key drivers for assembling a Legal Ops team.

In this webinar, we’re providing insights and best practices for:

1.       Creating a positive data culture: How can Legal teams shift their perspective to see efficiency metrics and KPIs as shared goals rather than points of friction?

2.       Promoting the practice over the tool: What processes are needed to use Legal technology effectively?

3.       Building the right team: What qualities and skillsets should a Legal Ops leader look for while expanding their team in a crowded market?