Legal Intake Specialist

Job Title: Legal Intake Specialist (Sales-Oriented)

Location: Charlotte, NC (Onsite)

Salary: $18-$22 per hour + Comprehensive Benefits

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About RTS Law Group:

RTS Law Group is a dynamic law firm based in Charlotte, NC, specializing in DWI/DUI cases, speeding tickets, license restoration/DMV hearings, criminal defense, and car accidents. We pride ourselves on providing high-quality legal representation and excellent client service, driven by a team that is committed to winning and client satisfaction.

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Role Overview:

We are seeking a full-time, onsite Legal Intake Specialist who not only handles the initial client contacts but also excels in sales, persuading potential clients of the value of our services. This role requires a proactive approach to client interaction, with an emphasis on uplifting, convincing, and ultimately converting inquiries into retained clients.

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Key Responsibilities:

• Client Acquisition: Engage with potential clients through detailed intake interviews, understanding their needs and effectively selling our services as the best solution for their legal challenges.
• Persuasive Communication: Utilize exceptional sales techniques to build trust and rapport quickly, influencing clients' decisions and increasing client retention rates.
• Active Listening and Empathy: Communicate with potential clients in a manner that conveys understanding and confidence, ensuring they feel valued and confident in choosing our firm.
• Collaboration with Legal Team: Work closely with attorneys to understand the specifics of offered services, ensuring accurate and compelling presentations of our capabilities.

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Qualifications:

• Proven sales experience and a strong ability to close deals and manage customer relationships.
• Excellent communication and interpersonal skills, with a knack for persuasive and influential speech.
• Experience in client intake and customer service within a sales-oriented environment.
• Ability to handle confidential information with professionalism and discretion.
• Strong organizational skills and attention to detail.
• Legal background or experience is highly preferred; bilingual proficiency (Spanish/English) is a plus.
• Tech-savvy with an ability to adapt to new technologies and software upgrades.

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Ideal Candidate Profile:

• A natural salesperson: enthusiastic, charismatic, and genuinely able to advocate for our services.
• Adaptable and open to change as the firm grows and evolves.

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Benefits:

• Competitive compensation with a strong incentive for achieving sales targets.
• Comprehensive benefits package including health insurance, paid time off, and opportunities for overtime.
• A supportive and growth-oriented work environment with potential for career advancement.

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Application Process:

Please apply directly via LinkedIn with a resume and a brief video introduction that showcases your sales skills and explains why you are the ideal candidate for this sales-oriented legal intake role.

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Join Us:

At RTS Law Group, you'll be part of a proactive, sales-driven team that values dedication, persuasion, and a commitment to achieving the best outcomes for our clients. Apply today to contribute to our continued success and growth.

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